Triton continues to set new standards with innovative features and support after the sale. With hundreds of thousands of Triton ATMs in the field generating millions of transactions every year, Triton recognizes the need to keep your machines up and running at the lowest possible cost to you. That’s why we provide professional services from technical support to quick turn around on part orders and repairs. Triton Services,standing behind every ATM we sell.

Technical Support Assistance

Triton provides real time technical support Monday through Friday, 8:00 a.m.-6:00 p.m. CST to authorized distributors. Our staff of professionals can assist with any ATM service issues that may arise and are able to solve most technical issues by telephone. Each member of the technical support team has an extensive diagnostics background and has received in-depth training, both formal and on the job, on all Triton products.  Many of our technicians have been trained on other brands and have field engineering experience.

Authorized distributors and trained service technicians can also log in and stay current with the latest technical bulletins, software updates, error code lookup, manuals, online ATM ordering all on the partner section of our Website. Online resources are available 24/7 and e-mail will be answered within one business day.

Monday-Friday, 8:00 a.m.-6:00 p.m. CST

  • Email: techsupport@triton.com
  • Online: Technical Support
  • Phone: 1 866-7TRITON (866-787-4866)

Triton Field Services

Triton can assist you by providing field service through a network of skilled service providers who have been trained and certified on Triton products. Triton service partners are committed to providing Triton customers with a variety of effective and efficient service options.

Service is available on a maintenance contract or on a time and material basis. Triton Field Service can provide a turnkey solution to replace an existing machine, install a machine in a through-the-wall environment or a lobby installation. Additionally, Triton Managed Services can manage a network security compliance program to upgrade existing Triton machines.

Contact Triton Customer Service to learn how we can provide you with a turnkey service solution.


Keep Your Machines Up and Repair Costs Down

With every ATM, the need for quality service and repairs is imperative in maintaining your ATM portfolio. That's why we took everything about entry-level, retail ATMs, the parts, the repairs and the training for all major ATM brands, and put it all in one place - one location. Providing dedicated support after the sale.

Certified Triton Parts Shipped Worldwide

Triton's commitment to service after the sale is proven by our warranty policy. New ATMs are covered for 13 months, with extended parts warranty options available. Should a part fail due to defects within that period, Triton will furnish a new or refurbished part at no cost to you. In addition, we strive to ensure a quick turn around on orders and meet your business needs anytime, anyplace.

Our Parts, Repair and Training team at ATMGurus offers many support services for keeping your ATM profitable. Our Advanced Repair Exchange program makes getting your ATM back up and running even faster. For more information click here

Be Trained By The Very Best at ATMGurus

Triton is committed to meeting your training needs that’s why we set up Guru U, which provides hands-on training to give the best in field repair ATM training. Learn how to repair all entry-level retail ATMs in our state of the art Long Beach, Mississippi area facility. Guru U affords your technicians the opportunity to learn all major entry-level, retail ATMs in one location. Guru U can also come to you!

View the training schedule and begin your training experience.

Triton Certified Technician Benefits Include:

  • E-mail bulletins about the latest Triton technical updates.
  • Downloadable versions of all current Triton software online.
  • Direct e-mail and telephone contact with Triton's seasoned technical support staff.
  • Access to Triton distributor Website for manuals, technical bulletins, software, online estore and more.
  • Warranty support eligibility.