Triton's Memphis, Tennessee office houses the company's technical training department in our new state-of- the- art facility, along with additional staff for technical support, customer service, parts and repair operations.

Triton offers several hundred technical training courses each year in an enhanced, hands-on learning environment. Our instructors are certified with extensive field and training experience, offering a thorough education for both the novice and professional technician.

From installation and set up to service and maintenance, we provide training on the entire scope of ATM operations. Limited class sizes allow for maximum interaction between students and instructors. We also offer ongoing support between instructors and students after initial training.

Service Training schedules and registration information

Triton is committed to meeting your training needs by offering classes at Triton's state-of-the-art training facility in Memphis, Tennessee, or at your location. Two training classes are held each week unless otherwise announced and classes are daily Monday through Friday, 8:30 a.m. to 5:00 p.m. Spaces for each session will be limited, and the sessions will be filled on a first come, first serve basis. All Installation & Service Training classes will be limited in size to eight people. Each training class also has a minimum number of attendees required to hold the class.

Dates / Venue	Monday	Tuesday	Wednesday	Thursday	Friday
November 2 - 6
Classroom 1   Available New Course	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp
November 9 - 13
Classroom 1   Available	NMD	NMD	RL/FT/RT	RL/FT/RT	9100
November 16 - 20
ON – SITE    Available
November 30 - December 4
Classroom 1   Available			9100	N-H 1500	X2 UPDATE
December 7 - 11
Classroom 1   Available	RL/FT/RT	RL/FT/RT	NMD	NMD	9100
ON – SITE   Available
December 14 - 18
Classroom 1   Available	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp
January 4 - 8
Classroom 1   Available	Bank ATM Boot Camp	Bank ATM Boot Camp	Bank ATM Boot Camp	Bank ATM Boot Camp	Bank ATM Boot Camp
Classroom 2   Available			TDM Bench Repair	TDM Bench Repair
January 11 - 15
Classroom 1   Available	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp
January 18 - 22
Classroom 1   Available	RL/FT/RT	RL/FT/RT	NMD	NMD	9100
ON – SITE   Available
January 25 - 29
Classroom 1   Available	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp
February 1 - 5
Classroom 1   Available	9100	X2 Update	NH 1500	TDM Bench Repair	TDM Bench Repair
February 8 - 12
Classroom 1   Available	RL/FT/RT	RL/FT/RT	NMD	NMD	9100
ON – SITE   Available
February 15 - 19
Classroom 1   Available	Bank ATM Boot Camp	Bank ATM Boot Camp	Bank ATM Boot Camp	Bank ATM Boot Camp	Bank ATM Boot Camp
February 22 - 26
Classroom 1   Available	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp
March 1 - 5
Classroom 1   Available	9100	X2 Update	NH 1500	Triton Connect	Triton Connect
March 8 - 12
Classroom 1   Available	RL/FT/RT	RL/FT/RT	NMD	NMD	9100
ON – SITE   Available
March 15 - 19
Classroom 1   Available	Bank ATM Boot Camp	Bank ATM Boot Camp	Bank ATM Boot Camp	Bank ATM Boot Camp	Bank ATM Boot Camp
March 22 - 26
Classroom 1   Available	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp	Retail Boot Camp
Learn More: Click on a topic quick link below

Standard Onsite Class Schedule

Daily Class Schedule

All classes adhere to the following daily schedule. Please do not arrive before 8:00 a.m. for class   8:15 a.m. -   8:30 a.m. Central Time Arrival and Sign-in   8:30 a.m. - 12:00 p.m. Central Time Morning Session   12:00 p.m. - 1:00 p.m. Central Time Lunch   1:30 p.m. -   5:00 p.m. Central Time Afternoon Session NOTE: Classes are daily Monday through Friday, 8:30 a.m. to 5:00 p.m. Failure to stay for the full length of the course will result in non-certification. Please make travel plans accordingly with class schedule times

Prerequisites

Multi-Cassette/NMD FT5000 RL5000 5000xp Series FT7000 Technicians attending our multi-cassette training classes must have attended Model 9600, 9700 or RL5000 single cassette Service Training. Technicians attending the RL/FT/RT service class must attend the following 2-day NMD classes unless previously certified on the multi-cassette NMD. Companies that are not supporting the FT5000 ATM are not required to attend NMD training; however, if you are a TASC member, you are required to be certified on the NMD Multi-Cassette. If you are certified on the Model 9800 you are not required to attend the RL5000/FT5000/RT2000 class in order to maintain the product. Technicians attending the 5000xp series service class must attend the following 2-day NMD classes unless previously certified on the multi-cassette NMD. These classes do not apply to any distributors who choose to utilize an authorized Triton 3d Party Service Provider. A list of these companies is available from our Technical Services Department or from your sales representative.

The Benefits of Becoming a Triton “Certified Service Engineer”

Certified Service Engineer - A Competitive Advantage Triton authorization to provide the most proficient service maintenance to your customers Learn product terminal operation and maintenance knowledge Receive Triton official maintenance documentation, specialized tools, and materials 24x7 Triton web site access to retrieve additional maintenance assistance Access to Triton’s Technical Service Support Groups Keep current on Triton Serviceability issues via Technical service update bulletins Ability to order Triton authorized Parts Eligible to become TASC member

TASC (Triton Authorized Service Provider) Member Training Requirements

Triton Authorized Service Contractor

All technicians within TASC member organizations that will be making warranty calls are required to be trained and certified on all Triton's current products. At this time the current products are: 9700, 9100, RL5000, RT2000, and the NMD Multi-Cassette. For more information on the TASC program can be found in the partner section. Questions ? — Please contact: Shelly Davis, Triton Training Coordinator Phone: In the US/Canada at 1-800-367-7191 or outside North America, 1-228-868-1317, Email: TASC@triton.com

Costs for Technical Training Classes

H3Y8KwA The following lists the cost and duration of each class: NMD Service Training* $475.00 per person 2 Day Class RL5000/ FT5000/RT2000 Installation/Service Training* $475.00 per person 2 Day Class 9700/9100 Service Training* $375.00 per person 1 Day Class RL/FT5000 XP - Installation/Service Training* $475.00 per person 2 Day Class FT7000 XP - Installation/Service Training* $750.00 per person 3 Day Class RETAIL BOOT CAMP- Comprehensive 5 Day Course * $1325.00 per person 5 Day Class 1500 - Installation , Troubleshooting and Repair Training* $375.00 per person 1 Day Class *Prices subject to change without notice* On-Site Training – At customer’s location (domestic and/or international) Individually Quoted

How to Register and Payment for Classes

Take your skills to the next level Register Today

Payment for these sessions must be received in advance. You must make reservations with our Technical Training Department If you have any further questions regarding Training and class availability please contact:    Phone: In the U.S./Canada 1-800-259-6672 and choose option 2 • Outside North America, 1-901-248-6045 ext. 6162 or    Email Us: Triton Training Department Training@triton.com All completed registration forms and payment for the sessions is required to be received by Triton no less than three weeks prior to the training date. We cannot reserve a space for you in a class until we have received payment in full. Any cancellations made within three weeks of the start of the class will result in a late cancellation penalty of 50% of the prepaid course fee if no other training arrangements are made. Any cancellations made within three weeks or less prior to the start of class may have the registration payment applied to the next available training course without penalty. Unregistered individuals will not be allowed to register the day of the training session or attend the sessions. Please do not create a negative and expensive situation for yourself by sending an unregistered person to the sessions. We will not allow unregistered persons to attend the training sessions -- no exceptions. How To Register Today To register send the Training Class Registration Form by e-mail to Training@triton.com or by fax to 901-386-8725. The NDA form and the Facility Visit Agreement will need to be on file prior to class entry. (Step 1) Training Class Registration Form Offsite Training Request Form (Step 2) NDA Third Party Service Providers   (Step 3) Facility Visit Agreement

Limited Class Space

Reserve your class space

Spaces for each session will be limited, and the sessions will be filled on first come, first serve basis. All Installation & Service Training Classes will be limited in size to eight people. Each training class also has a minimum number of attendees required to hold the class. If the minimum is not met, we will call or email you no less than three weeks prior to the scheduled training class to reschedule your training. All training sessions will be held in our facilities in Memphis, Tennessee, unless otherwise notified. Please report to Triton's main entrance at the production facility to register (a map will be sent to you

Confirmation/Cancellation Notice

Triton Training Notices

A confirmation (by email) stating training will be held as scheduled will be sent to you once class minimum attendance levels have been met or no less than three weeks prior to the training class. If class minimum attendance levels are not met, a cancellation (by email) will be sent out no less than three weeks prior advising that class has been rescheduled for the next available class dates. We recommend that flight arrangements are not made until you have been notified that classes are confirmed in order to avoid change fees with the airlines.

Still Have Questions?

 

For information on all training programs and class schedules: Contact Training by phone or E-mail or contact your Triton Sales Rep or Account Executive Phone: In the US/Canada at 1-800-367-7191 or outside North America, 1-228-868-1317 Training: Contact the Training Department at 1-901-248-6045 ext. 6162 or by email to Training@triton.com . For information on the TASC program contact: Shelly Davis, Triton Training Coordinator: Phone: In the US/Canada at 1-800-367-7191 or outside North America, 1-228-868-1317 Email: TASC@triton.com Directions to Memphis Service Center: Map and Directions to Triton Training Center (Google™ map opens in new window) Memphis services center directions and local accommodations